Chamber University - When the Business Model No Longer Makes Sense

The Allen County Chamber of Commerce invited me to describe how The Meeting Place on Market pivoted a classic brick and mortar retail coffee shop into a diverse business with ecommerce, subscription, and coworking products and services; and how to assess the external environment - such as changing demand, shrinking margins, and increased competition.

This presentation peeks behind the curtain of our strategy over the last couple of years. The pandemic accelerated change as we adapted to a new business environment.

- Jennifer

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